HELP! Apex not showing outlets... calibration issues

Alex M

Active Member
View Badges
Joined
Feb 10, 2019
Messages
107
Reaction score
77
Location
New Jersey
Rating - 0%
0   0   0
I had a problematic/corrupted base unit when I set up the Apex. I had to send it in and connected the replacement today.
It looks like the probes did not calibrate correctly and none of my outlets show up!! :mad:They are all still connected to the energy bar and on, but I'm afraid its just acting like a regular power strip. I have no control over the outlets but the heater (4) is showing as off. The DOS and AFS are showing as connected and they are plugged into the energy bar.... :rolleyes:

Any ideas how to do a reboot/reset and new setup? Do I have to unplug my energy bar and turn off everything connected?? Probably need to recalibrate everything as well.
If someone could walk me through what to do that'd be awesome! Thanks

1563587230832.png
 

DarthSimon

Team R2R
View Badges
Joined
May 29, 2017
Messages
2,314
Reaction score
3,836
Rating - 0%
0   0   0
Full reset was stated above. Have you brought all your outlets down from here?


Also are those outlets set to Auto or on??
If your heater is on and plugged into an Energy Bar outlet, it should be up top where I showed you below. Open up the Lock Icon and drag it down. As well as set the slider to Auto and configure your outlet.
78235D59-4BE8-4C20-895D-0FEA2AE1D9F1.jpeg
 
Last edited:
OP
OP
Alex M

Alex M

Active Member
View Badges
Joined
Feb 10, 2019
Messages
107
Reaction score
77
Location
New Jersey
Rating - 0%
0   0   0
Thanks for the replies. I tried the hard reboot and still no outlets. When I click on the lock to show others there are none that correspond to the outlets.
Should I unplug the energy bar and reset the base unit again?
Screen Shot 2019-07-20 at 8.01.42 AM.png
 

DarthSimon

Team R2R
View Badges
Joined
May 29, 2017
Messages
2,314
Reaction score
3,836
Rating - 0%
0   0   0
I think your good to go bro!!! Remember calibrate probes in local manually.
 
OP
OP
Alex M

Alex M

Active Member
View Badges
Joined
Feb 10, 2019
Messages
107
Reaction score
77
Location
New Jersey
Rating - 0%
0   0   0
Huge thank you to @DarthSimon for helping out on getting this back in order! Looks like all the probes recalibrated correctly except salinity... was reading 35 in the solution but now 0 in the tank?!
Screen Shot 2019-07-20 at 11.04.33 AM.png
 

DarthSimon

Team R2R
View Badges
Joined
May 29, 2017
Messages
2,314
Reaction score
3,836
Rating - 0%
0   0   0
Your Welcome!! So you calibrated the salinity probe in apex local. After calibration you left the probe in the calibration solution and it read 35? Then took it and placed in aquarium water and it's reading zero?
 
OP
OP
Alex M

Alex M

Active Member
View Badges
Joined
Feb 10, 2019
Messages
107
Reaction score
77
Location
New Jersey
Rating - 0%
0   0   0
...Yes, taking it out now to dry and see what it reads in the solution again.
 

Mastering the art of locking and unlocking water pathways: What type of valves do you have on your aquarium plumbing?

  • Ball valves.

    Votes: 76 50.7%
  • Gate valves.

    Votes: 76 50.7%
  • Check valves.

    Votes: 37 24.7%
  • None.

    Votes: 34 22.7%
  • Other.

    Votes: 9 6.0%
Back
Top