Our support team is awesome, make sure to reach out for individualized support!
WiFi power strips utilize intravenous wifi communication. If you have an open, 2.4ghz network, non mesh...all outlined in the HYDROS user manual, the WiFi strip works fantastically.
What is different about these strips, compared to any other device out there, fish tank or not....HYDROS WiFi Strips are communicating in the network to each other, intravenously, through a local wifi connection.
The strips themselves are working, they are connected, but a mixed band network, band steering, mesh networks...will all cause hiccups in that communication.
You must have the proper network settings, or perhaps add and access point to provide and aquarium network.
While we are happy to provide users with the affordable $25 and $40 option for the WiFi Plug, and 4-Outlet WiFi Strip...you must follow our guidelines on proper network setup.
Meanwhile, the HYDROS Controls are all independently connected to the network, as an independent brain of the overall HYDROS Collective. With a control like the LAUNCH or the XP8, they are hardwired to the system. They will always have decision-making capabilities, from multiple devices in the collective, even if the command bus were disconnected, you can tell the system what to do if it doesn't know an input or dependency.
Make sure to reach out to support if you need assistance on getting a consistent connection, or check out the section in the user manual that covers this exact topic:
https://www.coralvuehydros.com/product-support/hydros-control/wifi-constantly-dropping/