Here is what I received. See photo of styrofoam bottom. This was the outer and only box.Thank you for having a good attitude and seeing a bright side in a bad situation. I opened all three sizes of scrubbers at MACNA and thought the styrofoam packaging was sufficient in terms of protecting the unit itself and the lights. Out of curiosity, was the retail box packed into a larger outside box with more packing material inside or did you just receive the scrubber box without another brown box on the outside? This would be good for us to know going forward.