I lost communication with my master light. (I have 3 ap9x’s) my schedule disappeared from the Kessil app. I spent 58 minutes on the phone with Kessil we thought we had it…. She at Kessil walked me through many things over and over. She was stumped also..we disconnected off of my WiFi and just used Kessil WiFi. Unfortunately I am unable to get onto twitter to retrieve my old schedule. Because i can’t be on Kessil WiFi and my own wifi at the same time now. I was ready to re-right the schedule oh I don’t like this at all. Then I see that one of the 3 went back to its original schedule. I look on the app and it only shows 2 lights and the two are following the preset tuna blue schedule. Not the one my tank has been living on. I factory reset all of the and deleted the app. I re-connected all lights to my WiFi successfully. But now I get “error failed to retrieve application permission. I have no idea how to authenticate app. When I click ok on the error it takes me to another page and I can’t push the authenticate app button. Can anyone help please