@Kessil First, I have been a Kessil user for my fuge lighting for almost 18 months with very few issues, first light was second hand and replaced several months ago after a fan issue, (replaced the fan and it runs again as a backup). I replaced that light at the time with a new H380 cause it just flat out works to grow macro.
You guys seriously have the best support I have ever received in my 19 years in this hobby., very quick to respond and correct the issues, a few quick questions, and a video, and you guys replaced it right away, shipped the new light out the next day and got it 2 days later, Excellent! Even gave me the option to upgrade to the latest and greatest for a couple of bucks extra. What can I say the best! It really made me think of my current lighting situation and the support I get for those products, and I think after this experience a change is coming. I appreciate all that you do for this hobby and did for me.
You guys seriously have the best support I have ever received in my 19 years in this hobby., very quick to respond and correct the issues, a few quick questions, and a video, and you guys replaced it right away, shipped the new light out the next day and got it 2 days later, Excellent! Even gave me the option to upgrade to the latest and greatest for a couple of bucks extra. What can I say the best! It really made me think of my current lighting situation and the support I get for those products, and I think after this experience a change is coming. I appreciate all that you do for this hobby and did for me.
