Live Aquaria is Absurd

Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

rm_olsen

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Stay away from live aquaria! I added a flasher wrasse and black cap basslet to my brand new tank (first livestock) and within days the wrasse was showing signs of ich and after loosing him a few weeks ago, my basslet lost it's battle tonight after weeks of attempted treatment. I tried contacting customer service twice, and both times they were unresponsive to make it right. I guess I was used to WWC customer service from my other tanks.
 
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LiveAquaria

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@rm_olsen We are sorry to hear your experience was unsatisfactory. LiveAquaria does offer a 7-Day Arrive Alive, Stay Alive, Risk Free Guarantee to foster timely conversations for any concerns a customer may have with their order. We would appreciate the opportunity to view your order and reach out to you for a discussion/resolution. At your earliest convenience, please send us a private message with your order details/email address associated with the order. We look forward to hearing from you! Have a great day.
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
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