Live Aquaria is Absurd

[rm_olsen]

Stay away from live aquaria! I added a flasher wrasse and black cap basslet to my brand new tank (first livestock) and within days the wrasse was showing signs of ich and after loosing him a few weeks ago, my basslet lost it's battle tonight after weeks of attempted treatment. I tried contacting customer service twice, and both times they were unresponsive to make it right. I guess I was used to WWC customer service from my other tanks.

 

[LiveAquaria]

@rm_olsen We are sorry to hear your experience was unsatisfactory. LiveAquaria does offer a 7-Day Arrive Alive, Stay Alive, Risk Free Guarantee to foster timely conversations for any concerns a customer may have with their order. We would appreciate the opportunity to view your order and reach out to you for a discussion/resolution. At your earliest convenience, please send us a private message with your order details/email address associated with the order. We look forward to hearing from you! Have a great day.