- Joined
- Nov 15, 2009
- Messages
- 417
- Reaction score
- 287
It’s been a while since I ordered from Live Aquaria, always had good luck with them. One of my fish was DOA, I took a pic and sent them an email, and my kids flushed to the fish.
They responded back asking more photos and to fill out a form. I am kicking myself but in the past I just sent an email.
I am bummed but not flaming LiveAquaria, what they asked for is not unreasonable. I just did not know the process had changed. Maybe others already knew about the new requirements but I figured I would share so nobody else gets surprised.
They responded back asking more photos and to fill out a form. I am kicking myself but in the past I just sent an email.
I am bummed but not flaming LiveAquaria, what they asked for is not unreasonable. I just did not know the process had changed. Maybe others already knew about the new requirements but I figured I would share so nobody else gets surprised.