I ordered a bunch of stuff from LiveAquaria and received this email from them last night. Anyone have experience with this? Just wondering if they will ship in a day or 2 or will it be next week? Now I have to plan last minute to be home the day whenever the order arrives. I'm guessing i bought something that they don't have in stock. |
Important COVID-19 Update Be Better Prepared for Unforeseen Delays with LiveAquaria® Due to increased order volume, LiveAquaria® orders are taking longer than usual to fulfill and deliver. Please be assured that your order is in queue and will be shipped as soon as possible. The health and welfare of our suppliers, customers, employees, and animals are our highest priority. Your patronage and patience during these unprecedented times is sincerely appreciated. We hope you and the aquatic life under your care stay safe. Thank you for your understanding. |
Dear ADAM WHITE, We apologize, at this time we are unable to ship your order. New shipments arrive at our holding facility daily. Once up to 75% of your order value is available with in-stock items, the order will be fulfilled. On the day your order ships, we will send you an e-mail containing shipment tracking details. If you have any questions, please Contact Us Here. Customer Service |
LiveAquaria.com 2389 Air Park Road Rhinelander, WI 54501 (Toll-Free) 800-334-3699 (Fax) 800-776-8872 |