Marine Depot order

[jdaven22]

Has anyone ever ordered a tank from Marine Depot, and if so how long did it take to get to you?

I pulled the trigger on the new JBJ rimless 30g paired with the JBJ 54w l.e.d unibody. Pretty excited to get back into the saltwater hobby after a three year hiatus.

 

[KJAG]

Depends on location. They ship fast though.

 

[jdaven22]

I am in Georgia. I believe they are located on the west coast, so I am sure I will be at the lengthier end of shipping. Glad to hear they ship out orders quickly though. This is my first order through them. I am kind of nervous about ordering an aquarium but I am sure it will be fine since they seem to be a reputable company.

 

[revsgirl]

Marine Depot is excellent! :) You'll have to start a building thread when you get goin'! ;)

 

[strange33w]

im in North Carolina and I usually get stuff from them in 3 to 5 days

 

[killereef]

You will love the tank, has a good foot print in the sump area.

 

[jdaven22]

Turned out I got two of the JBJ units. The first one was completely smashed...I mean every single side was broken.

The good part is that Marine Depot had me another one out of the door within ten minutes of seeing pictures of the broken tank. It looked like UPS played soccer with the box that it came in. So I payed to have one expedited on Saturday from Fed Ex. Everything came in flawlessly.

Love the tank, love the light, love the Customer Service from Marine Depot.

 

[KJAG]

Marine Depot is solid. I'm getting tired of the excruciating shipping update though with each order. A simple " your order has shipped" was sufficient. Only complaint.





"Your aquarium supplies have been carefully picked from Marine Depot's shelves like delicate berries and placed into a wicker basket lined with unicorn fur. With the grace of a ballerina, we tiptoed them to our packing station where Santa's Elves—who work with us during their off-season—prepared your order for shipment.

Your products were methodically placed in each box using techniques taught to us by a former Tetris World Champion. Using a pair of tweezers, we placed hundreds of packing peanuts one-by-one into every nook and cranny to ensure safe transport. We are proud to share with you that our packing peanuts are reusable, recyclable, biodegradable and made using 100% recycled content. They also do not trigger peanut allergies. Eat your heart out, Mr. Peanut.

Saying goodbye to such sought-after products is always gut-wrenching. That is why we offer employees unlimited handkerchiefs as a part of our generous benefits package. As your order was whisked away at light speed down our assembly line into the loving arms of the shipping courier, our warehouse elves, with tears in their eyes, joined hands and whispered, "Jábba sô kalîk qonay." We don't speak Elvish ourselves, but they tell us the rough translation is "May these supplies bring stability and success to the aquarium and its owner." Wow, we are getting a little choked up ourselves now. Thanks, elves.

As the delivery truck pulled away from our warehouse dock, a rare double rainbow appeared overhead. That's when we knew the products we had raised since they were mere hatchlings were on their way to a better home. Please take care of them and, we promise, they will take care of you.


With sincere appreciation,

The MarineDepot.com Family"