I'm now having random shutdowns of an entire tank - no alarms, no warnings - I walk in the house and notice one of my larger tanks is completely powered down. No lights, no flow - no nothing. With no errors indicated on profiux. Rebooted the expansion box - nothing - had to power cycle the power bar for it to start working again. Third time this exact thing has happened.
Between this now happening, the random emails about a temp of 120 degrees plus finding out you can't run 2 KH directors from one Profilux (yeah - now I have a $800 paper weight thanks to GHL not documenting their known limitations - gotta appreciate that) - I'm awfully glad I still have all the apex stuff sitting here.
BTW - support person acting like he has no idea about the phantom alarms and pretending I'm the only person with this problem is more than slightly annoying - and is the reason I'm here in a public forum rather than opening another support case which will get ignored.
This is turning out to be a $4400 mistake so far and I'm only 2 months in to GHL ownership.
Between this now happening, the random emails about a temp of 120 degrees plus finding out you can't run 2 KH directors from one Profilux (yeah - now I have a $800 paper weight thanks to GHL not documenting their known limitations - gotta appreciate that) - I'm awfully glad I still have all the apex stuff sitting here.
BTW - support person acting like he has no idea about the phantom alarms and pretending I'm the only person with this problem is more than slightly annoying - and is the reason I'm here in a public forum rather than opening another support case which will get ignored.
This is turning out to be a $4400 mistake so far and I'm only 2 months in to GHL ownership.