MP40 CONNECT_ERROR

Firthy13

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hi guys,

I was finally able to update my legacy devices this morning. My M2 and one of my VortechMP40s updated fine, but my second VorTech continues to fail updating.
I have had it display the Radio firmware version number once but never the Product OS firmware version number and it fails with a CONNECT_ERROR! after a minute or so.

Anyone experienced this and found a solution? I have emailed EcoTech directly and an waiting for a response. Thanks
1593211690214.png
 
I didn't have this problem on a vortec, but did have the same problem on my radions. I ended up logging out of the app, turning off the bluetooth on my phone to break the connection. Then turned it back on and logged back into mobius and and it connected and updated with no problem.
 
I didn't have this problem on a vortec, but did have the same problem on my radions. I ended up logging out of the app, turning off the bluetooth on my phone to break the connection. Then turned it back on and logged back into mobius and and it connected and updated with no problem.
i haven't tried that yet, ill give that a go. may even go clear my bluetooth cache as well. Thankyou
 
After I logged out I did walk away to get something and came right back, figured I would put that bit of info in also.
 
After I logged out I did walk away to get something and came right back, figured I would put that bit of info in also.
Thanks, after turn off Bluetooth, cycling power to both my phone and Vortech, it decided to work. Thanks.
 

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