My AI

[Rjmul]

Is anyone having trouble with the my ai app today ? Every time I try to get into it I have to login, which is strange but when I try to it keeps saying "waiting for authorization"

 

[blaxsun]

Trying turning your Bluetooth on and off.

 

[vetteguy53081]

Is anyone having trouble with the my ai app today ? Every time I try to get into it I have to login, which is strange but when I try to it keeps saying "waiting for authorization"

There is a cloud issue today. Not sure how many are affected but you can reset the device you are using and reset your modem and see if connection is now good

 

[vetteguy53081]

Is anyone having trouble with the my ai app today ? Every time I try to get into it I have to login, which is strange but when I try to it keeps saying "waiting for authorization"

For the future - Hang on to this guide:

https://support.aquaillumination.com/hc/en-us/articles/223486108-Troubleshooting-Guide

 

[Rjmul]

I ended up starting a new tank in the app and importing my lights (luckily bringing them over with the schedule was an option)