Need Help! ATI Hybrid T5/LED Power module problem

[Divemedic]

I'm new to this....our ATI powermodule (hybrid t5/led seems to think it has 4 LED spots and our light only has 2. I can't seem to find where to change this setting. Any help greatly appreciated!!!

 

[GoVols]

8. Connect control box to computer. a. Wired Connection: Connect an Ethernet cable from the port on your computer to the port on the control box. b. Wireless Connection: Open the wireless settings and connect to “ATI-Fixture.” This also may take a few minutes. (While you are connected to the control box wirelessly, you will not be able to access your normal wireless internet connection.)

9. Open a web browser and navigate to 192.168.1.1/login

10. Login with default username and password: (admin/admin)

11. Select your language.

12. Set new username and password. Write them down or save them as there is no way to retrieve them if they are forgotten.

13. Choose your type of lamp.
a. 24” fixture = 1 module (1x75W)
b. 36” fixture = 2 module (2x75W)
c. 48” fixture = 3 module (3x75W)
d. 60” fixture = 4 module (4x75W)

14. Run self-test.

15. Save settings.

 

[Divemedic]

I'm new to this....our ATI powermodule (hybrid t5/led seems to think it has 4 LED spots and our light only has 2. I can't seem to find where to change this setting. Any help greatly appreciated!!!

8. Connect control box to computer. a. Wired Connection: Connect an Ethernet cable from the port on your computer to the port on the control box. b. Wireless Connection: Open the wireless settings and connect to “ATI-Fixture.” This also may take a few minutes. (While you are connected to the control box wirelessly, you will not be able to access your normal wireless internet connection.)

9. Open a web browser and navigate to 192.168.1.1/login

10. Login with default username and password: (admin/admin)

11. Select your language.

12. Set new username and password. Write them down or save them as there is no way to retrieve them if they are forgotten.

13. Choose your type of lamp.
a. 24” fixture = 1 module (1x75W)
b. 36” fixture = 2 module (2x75W)
c. 48” fixture = 3 module (3x75W)
d. 60” fixture = 4 module (4x75W)

14. Run self-test.

15. Save settings.

Awesome!! Thank you so much! Problem solved. Gratitude for your clear instructions.

 

[TayoCruze]

HI there, sorry to hijack your thread, just hoping i could get help @ATI North America

Hi all, can someone please help me.
My fixture is not holding its loaded program. I will have to either synchronize the time again and again and again or load program all over again. It does this everyday and it frustrating.
I have already opened a ticket but no response yet.

Unit is a dimmable, non - wifi unit
code on the PSU is 240 SST 4

Thanks in advance.