• For a Limited Time the R2R Partner Membership is NOW OPEN! Get some cool swag and chances to win part of over $20,000 in prizes! Click here for more details

Need help installing presets onto ai prime hd please

Bosreef

Active Member
View Badges
Joined
Apr 30, 2020
Messages
270
Reaction score
286
Stupid work around but it works with android phones....

1. Download file
2. Open the file with google drive
3. Click three dots next to file
4 click "open with" choose my ai
 

nbooks

New Member
View Badges
Joined
Jul 20, 2020
Messages
5
Reaction score
4
Location
New York
Stupid work around but it works with android phones....

1. Download file
2. Open the file with google drive
3. Click three dots next to file
4 click "open with" choose my ai
just spent an hour searching after my prime arrived today and ran across this thread, can now confirm the above works like a charm on an iphone as well (iphone 7 on latest firmware)
 

CindyKz

Valuable Member
View Badges
Joined
Apr 3, 2017
Messages
1,784
Reaction score
1,923
Location
Greenfield, WI
Stupid work around but it works with android phones....

1. Download file
2. Open the file with google drive
3. Click three dots next to file
4 click "open with" choose my ai
I can't get this to work on my galaxy s20. When I click on the file I get a message that I don't have an app that can open the file (screenshot attached). When I search and open the MyAI app, the download doesn't show up in the presets. When I try to use Google drive the message is that the file is unsupported (screens hot attached)

Any and all help appreciated. I am really disappointed with this light and wishing I had stuck with Kessil.

Screenshot_20200803-220052_My Files.jpg Screenshot_20200803-220341_Drive.jpg
 

Bosreef

Active Member
View Badges
Joined
Apr 30, 2020
Messages
270
Reaction score
286
You need to click the three dots next to the file, and then click open with it needs to be done this way dont know why...
20200804_093344.jpg

20200804_093407.jpg

Ike you can't just click the file in your downloads... you need to open Google drive app and then do the following... not click file in your downloads and choose Google drive
 

CindyKz

Valuable Member
View Badges
Joined
Apr 3, 2017
Messages
1,784
Reaction score
1,923
Location
Greenfield, WI
I appreciate everyone's help so much! And I'm sincerely not being difficult. When I do it the way you both described above I get:
1596553547771.png


The only workable option is "download". When I do that,I'm asked if I want to download the file again. If I download I get "can't open file". If I cancel the download I just have a blank screen.

Ugh.
 

Bosreef

Active Member
View Badges
Joined
Apr 30, 2020
Messages
270
Reaction score
286
So you can't get to this screen?:
Screenshot_20200804-141614_Drive.jpg

What screen is brought up when you click the three dots next to thw file name?
 

CindyKz

Valuable Member
View Badges
Joined
Apr 3, 2017
Messages
1,784
Reaction score
1,923
Location
Greenfield, WI
So you can't get to this screen?:
Screenshot_20200804-141614_Drive.jpg

What screen is brought up when you click the three dots next to thw file name?
When I click the 3 dots I get the screen you posted. When I click "open with" I get the one I posted that says "no preview available" and the blue download button.
 

PWN1N

New Member
View Badges
Joined
Aug 8, 2020
Messages
15
Reaction score
3
Location
St Louis
Thought it would be helpful to others possibly. But I had no luck with Google drive the first time. I had to use Google drive to rename the file. I then was able to open with myAI after the rename.
 

PWN1N

New Member
View Badges
Joined
Aug 8, 2020
Messages
15
Reaction score
3
Location
St Louis
Thought it would be helpful to others possibly. But I had no luck with Google drive the first time. I had to use Google drive to rename the file. I then was able to open with myAI after the rename
When I click the 3 dots I get the screen you posted. When I click "open with" I get the one I posted that says "no preview available" and the blue download button.
 

ShaunPReefer

New Member
View Badges
Joined
Feb 7, 2020
Messages
23
Reaction score
7
I am having trouble with this too. I have not been able to figure this out for a couple months. Nothing works on my android.
 

CindyKz

Valuable Member
View Badges
Joined
Apr 3, 2017
Messages
1,784
Reaction score
1,923
Location
Greenfield, WI
Thought it would be helpful to others possibly. But I had no luck with Google drive the first time. I had to use Google drive to rename the file. I then was able to open with myAI after the rename.


Still no luck, although I appreciate the suggestion! What name did you give the file? Maybe I am naming it wrong.
 

PWN1N

New Member
View Badges
Joined
Aug 8, 2020
Messages
15
Reaction score
3
Location
St Louis
Still no luck, although I appreciate the suggestion! What name did you give the file? Maybe I am naming it wrong.
I just named it whatever the guys name was. Saxby I think. Then once I named it I hit open with then it will automatically pop it in. On galaxy s10 Android.
 
Corals.com

PWN1N

New Member
View Badges
Joined
Aug 8, 2020
Messages
15
Reaction score
3
Location
St Louis
When I hit download it automatically takes me to library, and says could not import
I'm downloading the file with Google chrome browser. Then renaming the file in Google drive file browser. Then opening file in Google drive file browser after the rename. If done right it will pop up and say preset loaded. Then go to your star icon and apply it.
 

howme127

Active Member
View Badges
Joined
Aug 22, 2020
Messages
107
Reaction score
71
Location
Portland
I've tried updating my app but it says its updated
just download the file on your device and use the "open with" technique mentioned above. The "star" didn't even help me as it didn't have an upload option, also the web page to login to my account would never load. But the genius that figured out the "open with" gets a billion stars because it works!
 
Fragtacular Sale

Do you use "Dedicated FLOW" to try and keep your sand bed clean?

  • Yes

    Votes: 40 14.0%
  • No

    Votes: 190 66.7%
  • Maybe

    Votes: 36 12.6%
  • Other (please explain)

    Votes: 19 6.7%

Online statistics

Members online
2,402
Guests online
4,688
Total visitors
7,090
UNLEASH THE FULL POTENTIAL OF YOUR REEF
Top