Need help installing presets onto ai prime hd please

[brianbo493]

Ya i tired all of that, went into google drive even renamed it, then open with clicked myAi app, it said it saves but when I click on my presets its not there

 

[howme127]

Ya i tired all of that, went into google drive even renamed it, then open with clicked myAi app, it said it saves but when I click on my presets its not there

That,s no good! Maybe a device specific issue? Do you have another device you can use or try the web page?

 

[brianbo493]

Would it have something to do with the fact that I have hydra 32s and not the hd ones, and Im using a ai director

 

[howme127]

Would it have something to do with the fact that I have hydra 32s and not the hd ones, and Im using a ai director

ohh out of my wheelhouse (I'm just getting back in). I found AI is really responsive. You might want to give them a shout.

 

[PWN1N]

I've tried updating my app but it says its updated

Any luck yet buddy?

 

[PWN1N]

Would it have something to do with the fact that I have hydra 32s and not the hd ones, and Im using a ai director

You don't have this star button under lighting?

 

[brianbo493]

No I don't have that star

 

[JChilton2021]

Did you get an answer on loading presets on the AI Prime HD? I am now trying to do the same thing.

same issue- i just got it to work. on Iphone, iclould FILES app doesnt have an 'open with' option. So I copied the preset file over to Google Drive that DOES have an 'open with' option; you select the myAI app- and it auto saves the preset!

 

[Reef Jockey]

I’m having the same issue on the presets. I’m able to go to aqua illumination site and the signature series, then to one of the many presets availabl. Problem is that when I click the download button, it goes to another web page and my download files are empty. This is on my iPhone 12

 

[LuizW13]

I’m having the same issue on the presets. I’m able to go to aqua illumination site and the signature series, then to one of the many presets availabl. Problem is that when I click the download button, it goes to another web page and my download files are empty. This is on my iPhone 12

What browser are you using? I just did a test and was able to download Stuarts signature preset on my Iphone SE (yup, that old one), through Safari.

 

[Reef Jockey]

What browser are you using? I just did a test and was able to download Stuarts signature preset on my Iphone SE (yup, that old one), through Safari.

I'm using Chrome. Does it make a difference?

 

[LuizW13]

I'm using Chrome. Does it make a difference?

I'm not sure, maybe. Give it a try.

 

[Reef Jockey]

I'm using Chrome. Does it make a difference?

Luiz, thanks for your help. It worked with Safari. Duh......... moment

 

[LuizW13]

Luiz, thanks for your help. It worked with Safari. Duh......... moment

Hehe, not a problem, glad I could help! Cheers!