Enchanted Reefs
Well-Known Member
- Joined
- Jul 27, 2019
- Messages
- 641
- Reaction score
- 523
- Location
- Rio Rancho
- What state or country do you live in
- New Mexico
If you are looking to purchase a trident or any Neptune systems product I would HIGHLY encourage you to look for a different company. Their customer service is complete **** and it’s near impossible to get someone on the phone. It took me a week of back and forth for them to send me a link to be able to order a replacement trident while I send mine to them for repair. That was a WEEK ago and my replacement trident hasn’t even shipped yet!
I’m completely over this company and you should look elsewhere if you want good customer service….
I’m completely over this company and you should look elsewhere if you want good customer service….
