- Joined
- Oct 7, 2017
- Messages
- 181
- Reaction score
- 449
Am I the only one that has a real love hate relationship with Neptune Systems. No customer support over the weekend and only during working hours on week days. I guess they figure everyone works out of their homes and their Apex or whatever other product that they offer doesn't work, decides to not work during business hours.
I kind of wish I never got involved with them. Things almost seem like they were easier before I ever hooked up an Apex. Just venting but really customer service only during normal business hours for hobbyists. I just don't feel like that is very customer friendly. RRRRRRRRRR.
Angry Reefer. I got a new router and now the Apex won't hook up to it. My wife predicted that would happen, just to add salt in the wound.
I kind of wish I never got involved with them. Things almost seem like they were easier before I ever hooked up an Apex. Just venting but really customer service only during normal business hours for hobbyists. I just don't feel like that is very customer friendly. RRRRRRRRRR.
Angry Reefer. I got a new router and now the Apex won't hook up to it. My wife predicted that would happen, just to add salt in the wound.