I bet Neptune could release the cure for cancer and people would still find a fault and people would talk about other potential cures in the discussion.
Neptune could also sell bagged dog waste and fans would say it's the best thing ever...
I assume most of the anger about the product is about the way information was released. Some may perceive it as dishonest or unethical to have 18+ months of buildup and not disclose maintenance requirements or costs until the 11th hour.
It's not like the maintenance is $5. DIY of 1/6 the purchase price, or Neptune for 1/3 the price may be a deal breaker for some.
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