Auburn866
Community Member
- Joined
- May 3, 2019
- Messages
- 71
- Reaction score
- 46
- What state or country do you live in
- Oklahoma
Please help ease my mind! I just purchased a new WaterBox 20 cube AIO with matching stand from WaterBox. The manual calls for dowels to be used throughout the stand. 2 of the 4 panels have drilled holes for the dowels, the other 2 panels they line up with do not, so none of the dowels can be installed. I called WaterBox and they advised that I file a claim with them. After doing so, they stated that the manuals are a guideline and that incremental changes to the cabinet are not reflected in the manual. I replied and asked that they confirm that dowels were not needed for my stand, they replied if there weren't holes then the panels weren't designed for dowels. Just wanted to see if anyone else has ran into this as I am concerned even though its only 20 gallons...
