aqualocker has a 14 day guarantee on expert only fish and free shipping at $99, those seem like the standouts reasons to me
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yeah ....Can anybody make some recommendations?I've probably spent $600 with them in the last 18 months, maybe more, as I stock up my 250g. I'm thinking I might be done giving them my business. Can anybody make some recommendations?
With all the gripes and complaints I thought I would post something positive. I ordered an African Imperator from DD. It came in today an hour late which is no big deal, its obvious its getting close to Christmas and why I will not order another fish until after the first. After $12 of repeat customer credit the fish came out to $180 tax, box, and fish. I know you can get juveniles cheaper but I like the African Emperors more. I have grown two to adult and then sold them because my tanks where not large enough. Now I have an 8' tank and it should work out great after 8+ weeks of QT
15.5 lbs of box and water for a 4" fish
Is Live Aquaria perfect, no but I feel like their employee's try to ship the fish with care most times
I dont know what you all are complaining about. Petco is where the pets go....
To die of disease
yes that "box Fee" is soooo much like "fees"banks charge: meaningless add ons that really should be reflected in the prices
I've lost every single seahorse I've ordered, my take is I'd confine my orders to less delicate species that can take shipping rigours
yeah ....Can anybody make some recommendations?
dang my LFS. Paid $100 over LA price. Both died of ich/velvet. No recourse. LA at least gives store creditSupport your LFS if you have one.
Most can order the same fish.
dang my LFS. Paid $100 over LA price. Both died of ich/velvet. No recourse. LA at least gives store credit
I did a medicated QT. They still died. LA would of given me store credit. Lfs won't. I'm out $230 supporting my lfs. Once fish leave lfs, it's so sorry not my problem and I have 3 in my area. All are the sameThere is no substitute for a medicated QT. Every ornamental fish store has parasites in their water. LFS around me also offer store credit if a fish does within 2 days, nothing great, but better than nothing.
What makes the ones from Africa better? Just curious.With all the gripes and complaints I thought I would post something positive. I ordered an African Imperator from DD. It came in today an hour late which is no big deal, its obvious its getting close to Christmas and why I will not order another fish until after the first. After $12 of repeat customer credit the fish came out to $180 tax, box, and fish. I know you can get juveniles cheaper but I like the African Emperors more. I have grown two to adult and then sold them because my tanks where not large enough. Now I have an 8' tank and it should work out great after 8+ weeks of QT
15.5 lbs of box and water for a 4" fish
Is Live Aquaria perfect, no but I feel like their employee's try to ship the fish with care most times
Yes. Our reef club called it the blender warranty. Plus they use to reship the new fish to you for free.
I just cannot see how this can be a sustainable business model given the way so many people tend to abuse the system today. What would stop a person from ordering an expensive fish and then claiming it died and getting another one for free?
My first set of imported fish came from Germany as no LFS that I knew of had SW fish back in the early 1990's. I picked them up at the airport at the cargo section and by time I got home and unpacked them 80% of my $500 order was dead. By the next day 100% of the order was dead. I called the company and they said sorry but there is no warranty on live animals. I ended up ordering from them again about two weeks later with very specific instructions on the packing and this time about 70% of the fish survived.
Sadly the policy change is most likely due to customer fraud. I truly hope LA updates prices to reflect the new guarantee. It is very unlikely LA will stop selling marine fish, but if they do then what alternative is there? As I am looking at online vendors, most have policies significantly worse than LA's current one. Didn't realize how little responsibility many of these online guys take. I figured LA was on par with most other vendors, but no, they are still better.