Hey Everyone
We had about an hour long power outage this afternoon and when power came back on my EB8 outlets no longer worked. The indicator lights come on but they are not sourcing any voltage. My Neptune system is plugged into a TRIPP-LITE power bar, All of the outlets on the power bar are working correctly. My apex is in alarm because the system is not seeing any power consumption. I have put in a service ticket with Neptune and hope to hear back to them tomorrow when they open.
Do you all have any suggestions?
Thanks for your help
Matt
We had about an hour long power outage this afternoon and when power came back on my EB8 outlets no longer worked. The indicator lights come on but they are not sourcing any voltage. My Neptune system is plugged into a TRIPP-LITE power bar, All of the outlets on the power bar are working correctly. My apex is in alarm because the system is not seeing any power consumption. I have put in a service ticket with Neptune and hope to hear back to them tomorrow when they open.
Do you all have any suggestions?
Thanks for your help
Matt