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Could it be possible that BRS sent you a used unit? Things like that have happened before. Either way, if it was ordered recently I would contact BRS or have him contact them
yea i have the receipt , and i have pics of the light with the seal still on the boxBy any chance . do you have or can you retrieve serial numbers from BRS to match against the lights? Also do you have pics of lights still in the wrap in case this goes to a claim?
yeah i bought them from bulk reef supply and never used and sold them on here , haven’t heard any issues from any of the other buyersThat sounds like a whole lot of the buyer's problem, IMO. Typically you would buy from an authorized dealer to be 100% sure you are getting new, genuine products.
Great- you should be covered. Had similar happen about 3 years ago and had pics/serrial # and he/she sent me back skimmer that wasnt even the right brand (but was a nice try) Bait and switch game or Buyer remorseyea i have the receipt , and i have pics of the light with the seal still on the box