Right now I am on my second ATO. I recently ordered my first Tunze last week online; setup was very straightforward and easy, and all seemed well. As soon as I plugged in the unit, the pump kicked on and topped off my 30g beautifully...and that was it. The sensor never triggered, even after I siphoned out enough water to drop it below the sensor completely. The only way I could get the ATO to work was to unplug it and replug it. My assumption was a faulty sensor and so I went ahead and exchanged it for a new one.
Fast forward to today and I have the exact same issue, leading me to believe that I have either incorrectly installed the system or I have extremely bad luck with them! I currently have my water level sitting completely below the sensor with no trigger to the pump at all. While the unit is plugged I can hear the pump pulse every 10 seconds. Any help here would be greatly appreciated because I've heard great things about the Tunze ATO.
Fast forward to today and I have the exact same issue, leading me to believe that I have either incorrectly installed the system or I have extremely bad luck with them! I currently have my water level sitting completely below the sensor with no trigger to the pump at all. While the unit is plugged I can hear the pump pulse every 10 seconds. Any help here would be greatly appreciated because I've heard great things about the Tunze ATO.