Red Sea Doser Malfunction message

[Johnic]

Every day I keep getting "Red Sea Doser has malfunctioned please contact customer support". I contacted support with no luck.
Seems that the unit will turn itself off and I need to turn it back on and it will do it again some point during the day.
The doser is a two head version about a year old, works fine when its on and stays on. The head rotate fine, ive switched them up and still no luck.

Has anyone had this problem and know why ?

 

[Lavey29]

I've had mine for 2 years with no issues. Is your wifi consistent? No loose power connection?

 

[thatmanMIKEson]

Every day I keep getting "Red Sea Doser has malfunctioned please contact customer support". I contacted support with no luck.
Seems that the unit will turn itself off and I need to turn it back on and it will do it again some point during the day.
The doser is a two head version about a year old, works fine when its on and stays on. The head rotate fine, ive switched them up and still no luck.

Has anyone had this problem and know why ?

I've had this issue a couple of times in a few years, remove the head completely change and lubricate the dosing line and recalibrate. maintain and keep unit clean, dust and salt creep free.

this will usually fix the issue

 

[Johnic]

I've had this issue a couple of times in a few years, remove the head completely change and lubricate the dosing line and recalibrate. maintain and keep unit clean, dust and salt creep free.

this will usually fix the issue

Got it. Makes sense. Thanks a lot !