Hey guys. I’ve been using reef cleaners for a while now. Love John and he’s been good to me but I’m just having non stop problems with shipping. First couple orders I used usps and always nearly half my order was dead. John did refund me for what I claimed was dead though didnt want to be a pain and I didn’t include everything until now I’m using ups paying $45 for overnight delivery and I’m still having problems with my deliveries. My last order was ups delivered and i had a bunch dead.
1 Halloween urchin
1 blue tuxedo urchin
1 decorator crab
1 pitho crab
30 different types of snails
ALL DEAD WITH OVERNIGHT
urchin barely had water in the bag was half out my frustration is my order was placed all around my sea urchins . That’s why I ordered it and I don’t want my money back I just want what I ordered. Lol but he won’t resend anything just money back and expects me to pay shipping again for the main things I placed the order for which is definitely frustrating. I live in Massachusetts and besides osa aquarium I don’t really have cool fish stores that carry a variety so online has been my options. But wasting money on deliveries that don’t work out isn’t working for me
I’m wondering if anyone else has this problem and if they have had any luck anywhere else ? I’d like to continue with reef cleaners but I can never get anything alive .
P.s I wait home for the shipment to arrive it does not stay outside for any time at all and i acclimate everything slow drip for 2 hours with circulation
1 Halloween urchin
1 blue tuxedo urchin
1 decorator crab
1 pitho crab
30 different types of snails
ALL DEAD WITH OVERNIGHT
urchin barely had water in the bag was half out my frustration is my order was placed all around my sea urchins . That’s why I ordered it and I don’t want my money back I just want what I ordered. Lol but he won’t resend anything just money back and expects me to pay shipping again for the main things I placed the order for which is definitely frustrating. I live in Massachusetts and besides osa aquarium I don’t really have cool fish stores that carry a variety so online has been my options. But wasting money on deliveries that don’t work out isn’t working for me
I’m wondering if anyone else has this problem and if they have had any luck anywhere else ? I’d like to continue with reef cleaners but I can never get anything alive .
P.s I wait home for the shipment to arrive it does not stay outside for any time at all and i acclimate everything slow drip for 2 hours with circulation