Reef Factory smart roller question...

[afboundguy]

I purchased an Reef Factory Smart Roller S for a price I couldn't resist and I have it added to the app but the motor won't turn when I try and manually lift up the float switch and the light is on on the motor. I have it set to automatic in the app and curious if I am missing something?

I was able to manually move the motor through the app and when I hit the manual button on the motor.

 

[Gumbies R Us]

Have you tried getting into contact with reef factory?

 

[afboundguy]

Have you tried getting into contact with reef factory?

I emailed and haven't heard back yet...