ReefMat 500 getting stuck

[KvG]

Hi,
I have installed the ReefMat 500 on my Cade 1200. It fits beautifully and still allows me to have my refugium etc. However, since I've installed it two weeks ago, it's gotten stuck twice. You can see this in the graphs in the app and you can see that the fleece is not moving straight. This means that it moves to the side and lets water through. Has anybody else had this issue? Would love some advice. Thanks

 

[Tuan’s Reef]

Works great on my tank. You have the retainer installed between fleece ?

 

[Tuan’s Reef]

This part here.

 

[KvG]

This part here.

Hi, yes I have. Secured in place by twisting it.

 

[Kimcala13]

Hi, yes I have. Secured in place by twisting it.

Hi,
I have installed the ReefMat 500 on my Cade 1200. It fits beautifully and still allows me to have my refugium etc. However, since I've installed it two weeks ago, it's gotten stuck twice. You can see this in the graphs in the app and you can see that the fleece is not moving straight. This means that it moves to the side and lets water through. Has anybody else had this issue? Would love some advice. Thanks

Did you figure this out yet? Mine is now doing this and I can’t figure out what’s wrong.

 

[Violet]

I had this problem and found that I mistakenly ran the fleece under the mat retainer instead of through it. The fleece should be above the mat retainer's bottom black piece but below the rollers.

 

[AmbergrisCaye]

I had this problem and found that I mistakenly ran the fleece under the mat retainer instead of through it. The fleece should be above the mat retainer's bottom black piece but below the rollers.

I am having the same issue. I will try Violet's suggestion tonight and report back.