- Joined
- Aug 25, 2015
- Messages
- 420
- Reaction score
- 49
Can someone tell me if I sold a product through the site and the buyer received it and it wasn't up to his/her standards, is there any type of rule how long they can use/hold it before they start the refund process with pay pal? My thinking is you should pretty much start the process right away especially when the buyer (me) has agreed to give a full refund! I just don't think it's fair for him/her to use until they decide to send it back. Pay pals policy says buyer has up to 6 months to start a dispute! Please advise. Sorry if I posted this in the wrong area!