Good afternoon!
A little guidance would be appreciated! I've had my AIO set up since May of 2024. The only equipment failure I've had is both MightyJet 538 return pumps. Both were the same issue, the impellers cracked right up the middle. The first pump after 6 months, the 2nd pump just a few days ago.
I like the pumps. They're very quiet, easy to use, clean and don't have any more or less features than I need. I was getting ready to purchase one as a backup and then the 2nd impeller failed. Am I expecting too much?
Another issue was the cost of the impeller $53 with shipping for a $159 pump. Am I being a cheap butt? I don't mind spending money it just seems excessive for a pump that costs so little and a lot if I have to replace them so often.
What's normal on salt equipment?
The last issue and probably the one I find most aggravating is ordering the impeller isn't just click and put it in the cart. Even though I have the part number I have to email because it's not on IM's website. Wait however many days for a response. Send a photo of the offending impeller to confirm it is in fact that part#, if they have it, how much it is. Then I have to respond if I want it, wait to be invoiced then pay the invoice. Yes, I'm thankful I can order the part and also grateful I don't have to return a wrong order but it still seem like it should be easier. I'd like to think I can spend a little more up front on something different and spend less on parts in the long run and have ready access to parts if I need them. Is this impeller wear normal?
A little guidance would be appreciated! I've had my AIO set up since May of 2024. The only equipment failure I've had is both MightyJet 538 return pumps. Both were the same issue, the impellers cracked right up the middle. The first pump after 6 months, the 2nd pump just a few days ago.
I like the pumps. They're very quiet, easy to use, clean and don't have any more or less features than I need. I was getting ready to purchase one as a backup and then the 2nd impeller failed. Am I expecting too much?
Another issue was the cost of the impeller $53 with shipping for a $159 pump. Am I being a cheap butt? I don't mind spending money it just seems excessive for a pump that costs so little and a lot if I have to replace them so often.
What's normal on salt equipment?
The last issue and probably the one I find most aggravating is ordering the impeller isn't just click and put it in the cart. Even though I have the part number I have to email because it's not on IM's website. Wait however many days for a response. Send a photo of the offending impeller to confirm it is in fact that part#, if they have it, how much it is. Then I have to respond if I want it, wait to be invoiced then pay the invoice. Yes, I'm thankful I can order the part and also grateful I don't have to return a wrong order but it still seem like it should be easier. I'd like to think I can spend a little more up front on something different and spend less on parts in the long run and have ready access to parts if I need them. Is this impeller wear normal?
