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Seller protection

Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

sailor4life

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Hi there I’m new to the market place and I’m selling some used equipment. I know there’s buyer protection ie paypal. But it’s there any protect for me as the seller? I’m just worried shipping higher dollar items and the buyer like doing a charge back or something
 

mfinn

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Hi there I’m new to the market place and I’m selling some used equipment. I know there’s buyer protection ie paypal. But it’s there any protect for me as the seller? I’m just worried shipping higher dollar items and the buyer like doing a charge back or something
PayPal should give you protection as well.
But as someone who has sold things, document everything.
Take pictures of the items.
Take pictures of how you pack the items.
Take pictures of the boxed items with the shipping label.
Get the shipping receipt when you drop items off.
Document it here.
Look at the buyer's post count. There is also a feedback rating system, but it's hard to get people to use it. Plus it's changed so many times and all previous feedback scores are lost.
But honestly if someone is set out to scam you, it's tough.
There is no one at the buyers location that can check out their claims.
 
OP
OP
S

sailor4life

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PayPal should give you protection as well.
But as someone who has sold things, document everything.
Take pictures of the items.
Take pictures of how you pack the items.
Take pictures of the boxed items with the shipping label.
Get the shipping receipt when you drop items off.
Document it here.
Look at the buyer's post count. There is also a feedback rating system, but it's hard to get people to use it. Plus it's changed so many times and all previous feedback scores are lost.
But honestly if someone is set out to scam you, it's tough.
There is no one at the buyers location that can check out their claims.
The buyer is a new member it says. They only have 3 messages points which is with me. And a reaction score of 1. So that’s why I was hesitant
 

mfinn

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Is there any repercussions that go against me if I don’t sell to him. Like negative points? Sorry for the dumb question.
The post count is there for a reason.
If the want to be buyer only has 3 posts, then the R2R system failed.
If you decline to sell to the person, tell them the reason.
 

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