Different route means still with the same brand just the sister company AI instead. But still bit the bullet and lose some and sell what I have.. It’s part of life as “life is never fair”Lesson learned. I purchased many items form BRS, but only items my LFS did not carry. From this point on, my money is going to BRS and their excellent return policy.
I'm checking this tomorrow, to see if it's posted anywhere. Most likely, as I am usually looking at coral.
Yeah, but what is the return policy at Best Buy, and I bet even Asus, HP, and Samsung would have some flexibility. I know for a FACT that Apple does. Apple had no problem accepting my 28-day old MacBook Pro return while purchasing the newer model. I've even heard of Apple accepting returns past the 30-day period with new releases. Just goes to show you, there are some good companies and there are many like EcoTech.
I agree, it is sad. I guess they don't need my business and in the long-term, the will definitely lose more on this than they tried to save by being greedy.
It needs to be months in advance... and I agree, there is always going to be someone who gets the wrong end of the deal, but to have placed an order for lights, diffusers, and mounts, and not to have even received the entire order before a price adjustment and new generation release, that is BAD! I didn't even open the boxes yet and still waiting on the mounts!
Yes, and several did "whisper" when I was checking their integrity! I'm not going to name who, because EcoTech will probably blacklist them or something.
My LFS will know they ****** me off when I never return.
I wish I could be like you, but if you mean different route, as in different brand, that's your fault. And I did my research, which provided no indication to the consumer that a new release or price adjustment was on the horizon.
I think it is legal because there are many products that are made to order and one of a kind. I know in those cases there is no returns allowed. It may be legal but it is pretty crappy since the retailer could just give him a store credit and then when the G5's come in stock apply it to them.I Don’t think it’s legal For A legit retailer to have a no return policy for unopened goods
Unless it’s some hack Selling out of his basement
It's not only that the new generation will be released soon, but that I just paid a premium for a product which is about to receive a price adjustment and I haven't even received my entire order yet, or opened the boxes.Sounds like a problem with the LFS, not Ecotech.
I got the G1s and shortly after the G2s were released. I wont lie, it was disheartening, but someone put it into perspective for me, just because they came out with a new light doesn't make the old light not work or function any different. Timing sucks. You just don't have top of the line... then something about first world problems yadda yadda.
The fact that if the G5s weren't released for another 2 months, this very day you would be happy with your G4 pros. The only difference is what could've been.
Silver lining is, there's absolutely nothing wrong with G4s and because they have a new light on the horizon shouldn't make you this upset.
It's not just the LFS, I contacted EcoTech directly, and even offered to ship and pay a reasonable upgrade fee for the next Gen 5s.I get it and I'd be ****** too, but at the lfs not necessarily ecotech. Why they wouldnt at least offer credit to purchase the gen5 is beyond me, especially if it is truly new and unopened. I wouldn't be giving them much if any business in the future.
Sorry, crappy situation and get the frustration.
Way different than my situation. That's all on you.Different route means still with the same brand just the sister company AI instead. But still bit the bullet and lose some and sell what I have.. It’s part of life as “life is never fair”
As an "old" reefer coming from halides, I still prefer them for tanks with a canopy. I ran both the 250w Phoenix 14k and the 400w Radiums on the real ballasts. Unfortunately, I went with a rimless, and my wife doesn't approve of large hanging fixtures, so it's AI, Radion, or similar. Probably going with Phillips or Orphek next... and some other type of powerhead.Just buy some
Halides and be done with it
G5 205 watts
I’d rather run a 250 HQI Phoenix 14k