Skimmer 9012 not working?

[acolotto]

I just got this skimmer on Tuesday, brand new, and it has been working great until this morning. I turned off, took cup off, emptied and cleaned. Then when i turned it back on nothing, i could hear and feel the pump moving but no bubbles/foam. I didn't see a kink in airline and its fully open. Any help would be greatly appreciated, Thank You

 

[Robertchrisroph]

Have you tried putting ro water down the air inlet to clean salt out Mybe

 

[acolotto]

Have you tried putting ro water down the air inlet to clean salt out Mybe

I have not done that but did close it and also blow into it to make sure there was not a clog. Ill take it apart tonight but at work all day, and dont get home till later want all the ideas so i can hopefully getting it working tonight. I will have to try that out tonight maybe itll get it started, it sucks because I bought this to replace a cad lights skimmer that i had nothing but headaches with, and this bad boy has been running perfectly until i clean the collection cup haha. I didnt even take the skimmer out all i did was remove the cup, that's what got me confused

 

[acolotto]

Got a hold of customer service! First of all great experience so far, explained what the issues was, they are sending a replacement part that should hopefully fix the problem. GRADE A+++++ customer service, thank you again

 

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My apologies for not replying here, I didn't realize I was not receiving notices of new threads.