Snails shipped without water

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Did a PetCo order for margarite snails. They shipped without water. Just a bag of wet snails inside a styrofoam cooler with a heat pouch and peanuts.

IMG_1669.jpeg
 
Did a PetCo order for margarite snails. They shipped without water. Just a bag of wet snails inside a styrofoam cooler with a heat pouch and peanuts.

IMG_1669.jpeg
It's a pretty common practice to ship intertidal snails in bags without water just damp. I wouldn't be upset as long as theyre moving after temp acclimation and waiting a day or 2 in tank
 
Agree it is pretty normal. Whenever I order from Reef Cleaners, they come in with wet paper towels, but maybe a teaspoon of water for 10 or more snails. Mine have always been fine.
 
I've seen my LFS open bags like this, and of hermits, and just dump them in their tanks. The snail should just seal itself up in the shell and be fine.
 
Agree it is pretty normal. Whenever I order from Reef Cleaners, they come in with wet paper towels, but maybe a teaspoon of water for 10 or more snails. Mine have always been fine.
yeah, I've done reef cleaners before and they do the wet towel. This what a lot of dime to nickel sized snails. I brought them to temp and dropped some water in and they appear to be moving fine. I think they did a free over night ship due to the storm tomorrow. just seemed like a lot for that.
 

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