I have to say I was really disappointed with this company. Started with looking for Florida live rock, which had good replies from fellow reefers. TB was mentioned along w KP and gulf live rock. In the chat exchange TB Saltwater posted and said their site was a demo and they had liverock in stock. I chose to use this company because of their name recognition with me since I’ve been in the hobby over 20yrs, their past positive reviews, and the shipments are in water. So I decided to call and got the bee..baa.beep out of service SoI DM’d and emailed this was on 2/18. After going back and forth, waiting for a reply and asking for a call to speak with J or a rep they emailed “no” they wouldn’t call and prefer email. Why not make the call to promote your business. Why not take a new order if ur processing existing orders. Why not tell the customer you normally process orders a week out in advance. Just bad business really. Still baffled. Finally today, I guess they found the time to email me about placing an order which did nothing to accommodate my needs as a customer. Sad, maybe someone will have a better experience. Until then, Whoever is running that ship needs to promote better business sense along with an understanding of customer/ consumer needs. If not, there is a good possibility it’ll b where they collect their rock, on the seabed. Sea ya.