I came home today to find my EB832 broken and I’ve decided it’s time to be done with Neptune.
I bought the EB832 14 months ago to replace the previous one that had failed. The internal power supply that powered the relays had failed so the unit turned on but the relays wouldn’t work, making it functionally useless. Now the new one has done the same thing meaning my controller has one useful output - the FMM that’s controlling The ATO. I also just got done spending an hour getting the liquid level sensor to work again - it lost it’s calibration in 6 months.
Having a controller is great. Having an unreliable controller sucks. Neptune has apparently decided not to make build quality a priority meaning their reliability sucks. That means I have a controller I can’t rely on. Now I have to decide if I should get a GHL, a CoralVue Hydros or simply piece together the important aspects and go without, or simply get rid of everything.
I bought the EB832 14 months ago to replace the previous one that had failed. The internal power supply that powered the relays had failed so the unit turned on but the relays wouldn’t work, making it functionally useless. Now the new one has done the same thing meaning my controller has one useful output - the FMM that’s controlling The ATO. I also just got done spending an hour getting the liquid level sensor to work again - it lost it’s calibration in 6 months.
Having a controller is great. Having an unreliable controller sucks. Neptune has apparently decided not to make build quality a priority meaning their reliability sucks. That means I have a controller I can’t rely on. Now I have to decide if I should get a GHL, a CoralVue Hydros or simply piece together the important aspects and go without, or simply get rid of everything.