Triton Lab Holiday break?

lexinverts · Dec 14, 2015

Hello everyone:

I'm about ready to send some samples in to Triton and I was wondering if anyone knew about the Triton Lab's holiday break schedule. Are they going to be shut down for a few weeks this December? If so, I'll wait to send my samples in until January.

I don't see anything on their website about time off.

Thanks!

Tim@Triton · Dec 15, 2015

Christmas Opening times.

The lab will be closed on the following dates..

From the 24th Dec - 27th Dec and the 31st Dec - 3rd Jan.

Please be patient during these times as there may be some slight delays.

lexinverts · Dec 15, 2015

Thank you for the reply!

d_adler · Dec 16, 2015

i sent a sample in last Monday not knowing until going onto the site today that it stated they wouldn't be opening back up until january. should i expect to get results sometime early january?

gpwdr · Dec 16, 2015

Dear customer
this year we will not perform any HPLC test anymore. Please do not send any HPLC test to our lab anymore. Please note this is only for HPLC, we still perform ICP-OES testing.

We are changing over to new analytical systems to be able to perform even better for you in future.
If you still have HPLC tests, please contact your retailer or us directly.

Tim@Triton · Dec 17, 2015

d_adler said:
i sent a sample in last Monday not knowing until going onto the site today that it stated they wouldn't be opening back up until january. should i expect to get results sometime early january?

See the above dates, the lab will only be closed on those dates. It will be open for the time in-between also so hopefully there will not be too many delays.

gpwdr said:
Dear customer
this year we will not perform any HPLC test anymore. Please do not send any HPLC test to our lab anymore. Please note this is only for HPLC, we still perform ICP-OES testing.

We are changing over to new analytical systems to be able to perform even better for you in future.
If you still have HPLC tests, please contact your retailer or us directly.

Yes HPLC are no longer being offered and all retailers should have stopped selling them by now, if you have purchased a HPLC test kit contact your retailer for them to replace it for an ICP.

A new service will be available soon which will replace the HPLC.