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Ya I hear youYeah, I'm pretty sure they do. Not their fault if someone is attacking the site.
It may not be their fault but do you honestly believe no other live sale has to deal with bots? Of course they do but TSA obviously wasn't prepared. Chat has pretty much been abandoned and when asked about refunds they either ignore the question or simply say we are working on things and will let you buy more later. Not good enough in my book. I have seen enough and if I had been lucky/unlucky enough to purchase just 1 coral then indeed I would be talking to my CC company about any resulting charges. I wish TSA wel,l but I will not be a customer.Yeah, I'm pretty sure they do. Not their fault if someone is attacking the site.
I we are not patient, who are we??
no other vendor cares to prohibit the bots. they care enough about their customers to try and do something to make it so everyone gets a fair chanceIt may not be their fault but do you honestly believe no other live sale has to deal with bots? Of course they do but TSA obviously wasn't prepared. Chat has pretty much been abandoned and when asked about refunds they either ignore the question or simply say we are working on things and will let you buy more later. Not good enough in my book. I have seen enough and if I had been lucky/unlucky enough to purchase just 1 coral then indeed I would be talking to my CC company about any resulting charges. I wish TSA wel,l but I will not be a customer.
and 4.5 hours later we are still waiting for a fair chance?no other vendor cares to prohibit the bots. they care enough about their customers to try and do something to make it so everyone gets a fair chance
It may not be their fault but do you honestly believe no other live sale has to deal with bots? Of course they do but TSA obviously wasn't prepared. Chat has pretty much been abandoned and when asked about refunds they either ignore the question or simply say we are working on things and will let you buy more later. Not good enough in my book. I have seen enough and if I had been lucky/unlucky enough to purchase just 1 coral then indeed I would be talking to my CC company about any resulting charges. I wish TSA wel,l but I will not be a customer.
ill wait as long as it takes. i was on a live sale last night where someone found the "platform" where they put the corals on the main site before loading them on here. the platform was cleared out in an hour. the sale was 12 hrs long. yeah that sucked.and 4.5 hours later we are still waiting for a fair chance?
Well, TSA I'll catch you on the next one. The previous live sale format was awesome, but with this format and someone hitting you with a DDOS, I couldn't get a thing. I've been trying since 12, and only got in twice, both times crashed.
Well they didn't care enough then because what you are suggesting is that they already knew this was coming ahead of time and were either too inept or lazy to get ahead of the problem. Also that doesn't negate any other points I made. Also I don't care to argue with anyone on here I simply wanted to put something out there to not only express myself but also possible make other people think before they just accept what is being shoveled to them.no other vendor cares to prohibit the bots. they care enough about their customers to try and do something to make it so everyone gets a fair chance
I think I was in that sale too.ill wait as long as it takes. i was on a live sale last night where someone found the "platform" where they put the corals on the main site before loading them on here. the platform was cleared out in an hour. the sale was 12 hrs long. yeah that sucked.
not trying to argue sorry.Well they didn't care enough then because what you are suggesting is that they already knew this was coming ahead of time and were either too inept or lazy to get ahead of the problem. Also that doesn't negate any other points I made. Also I don't care to argue with anyone on here I simply wanted to put something out there to not only express myself but also possible make other people think before they just accept what is being shoveled to them.
do yall think it will be back up and going today i have been able to get on the site for like maybe a min get to check out and then it also was not letting me select add to existing order so when i did have a chance i would have had to repay for shipping to be able to win that coral so im just stuck with paying shipping for one coralYes unfortunately this format has not panned out well for us. We are definitely trying to get everything back and rolling, but we will definitely be working much harder to ensure things like this don't happen again. Anyone who has dealt with us knows we strive to always do right by our customers.
Ouchill wait as long as it takes. i was on a live sale last night where someone found the "platform" where they put the corals on the main site before loading them on here. the platform was cleared out in an hour. the sale was 12 hrs long. yeah that sucked.