I’m so mad! I have the Tunze Care Magnet Strong+ 0222.025 and it’s been scratching the outside of the glass on the last 2 cleanings on my xxl 750. I first noticed a few scratches on my last cleaning, one on the front of the glass. This time I was super careful and kept wiping the dry side with my had to make sure there was nothing caught in there. Then I heard a noise on the last side and once again, another scratch!! Again didn’t feel anything with my hand and the rest of the side glass cleaned fine.
Anyone out there have this issue with the Tunze? Any idea what’s happening? I paid over $100 for this thing so I’m hesitant to just throw it in the trash (and folks report scratches with a lot of other thick glass scrapers). I mean there’s no sand on the outside of the glass and it’s so intermittent. I’ll get a scrape and then the rest of the panel goes fine. I’m very careful to move in straight lines, etc.
Also, anyone have a good guide to removing scratches safely? I definitely don’t want to make it worse, this tank has been frustrating enough.
Anyone out there have this issue with the Tunze? Any idea what’s happening? I paid over $100 for this thing so I’m hesitant to just throw it in the trash (and folks report scratches with a lot of other thick glass scrapers). I mean there’s no sand on the outside of the glass and it’s so intermittent. I’ll get a scrape and then the rest of the panel goes fine. I’m very careful to move in straight lines, etc.
Also, anyone have a good guide to removing scratches safely? I definitely don’t want to make it worse, this tank has been frustrating enough.