Netta Fish
Active Member
I have been trying I contact two little fishes in hopes to get a part for a reactor all week with no replies from any messages that I leave... Has anyone had this problem or possibly a diff number to try?
Thanks
Thanks
Two little fishes contacts?!
- Thread starter Netta Fish
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OP
OP
Netta Fish
Active Member
Almost 100% they didn't Julian sprug is still coming out with new products
Like I had stated, I may hve the companies mixed up. I knew that there was a company that was importing illigally and I thought it was TFL, excusse me for being incorrect. It was a simple confusion.
OP
OP
Netta Fish
Active Member
No harm. the web site is still up but no response from anything anyone have a preference on the next best media reactor?
BluegrassReef
Well-Known Member
I would look at the Avast reactors....do not own one but I have read rave reviews on all their products.
I would have gone avast if I had more space, but I like brs reactors b/c you can mount them and maintain them with ease
OP
OP
Netta Fish
Active Member
The screw on cap
mcarroll
10K Club member
They aren't the quickest to respond in my experience either...give them a week or so more. (They operate under a more traditional manufacturer-retailer model than what is de riguer....where they expect you to buy and get support like this from a retailer - the place where you bought the reactor. They will respond, but they are presumably busy making widgets. 
)
Just in case you haven't already tried, a local retailer (or one of their suppliers) should be able to get something like this for you without too much trouble.
All IMO/E.
-Matt
)Just in case you haven't already tried, a local retailer (or one of their suppliers) should be able to get something like this for you without too much trouble.
All IMO/E.
-Matt
I would suggest dealing with a retailer that carries TLF products.
Have you tried emailing TLF? Here's their contact information, although this does no good if you've already exhausted these means of contact.
Two Little Fishies - How to Contact Us
Have you tried emailing TLF? Here's their contact information, although this does no good if you've already exhausted these means of contact.
Two Little Fishies - How to Contact Us
Last month I emailed tlf asking for the elbow fittings for the top of my reactor. they emailed back and asked for my address. A few weeks went by with no response so I emailed back and they never got back to me, but a couple day ago an envelope came with the parts in it.
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