Urgh seriously.

To be fair, it is a rather long read:face-with-monocle: Sorry to hear about your recent troubles. I hope the holidays were atleast good for you :)
True could be a long read but it’s oh such a wonderful enlighten read where I’m sure if your drinking tea it will come out your nose from all the laughter
 
Hi hi

So here is an update, I guess the heater issue was due to a bad control box and probe. Innovative marine service is really bad. When I spoke to them they wanted a video of the issue (why) proof of purchase (that’s normal) but then said 8-12 weeks because they have to test it and find what’s wrong and then fix it, you are kidding right! Nope.

Luckily for me my lfs where I bought it had more and thought it was really bad service. They swamped everything out and it works now and works good. Let’s hope it doesn’t break.

Spoke w Neptune and they had great service. They didn’t even need much and they sent me a replacement light and I send the other back. They don’t know why my lights are doing what they are but they are eager to find out.
 

TOP 10 Trending Threads

WHAT MOST EARNS A REEFING BUSINESS YOUR "BEST OF THE BEST" NOMINATION?

  • Excellent livestock or product quality

    Votes: 8 24.2%
  • Honest listings and accurate expectations

    Votes: 3 9.1%
  • Helpful, knowledgeable customer service

    Votes: 3 9.1%
  • Standing behind a product when something goes wrong

    Votes: 7 21.2%
  • Fair prices and good value

    Votes: 6 18.2%
  • A unique selection or innovative products

    Votes: 0 0.0%
  • Supporting the reefing community or sustainability

    Votes: 0 0.0%
  • Consistent quality over time

    Votes: 5 15.2%
  • Other (Post in the comments)

    Votes: 1 3.0%
Back
Top
Home
Post thread…
Market
What's new