Urgh seriously.

To be fair, it is a rather long read:face-with-monocle: Sorry to hear about your recent troubles. I hope the holidays were atleast good for you :)
True could be a long read but it’s oh such a wonderful enlighten read where I’m sure if your drinking tea it will come out your nose from all the laughter
 
Hi hi

So here is an update, I guess the heater issue was due to a bad control box and probe. Innovative marine service is really bad. When I spoke to them they wanted a video of the issue (why) proof of purchase (that’s normal) but then said 8-12 weeks because they have to test it and find what’s wrong and then fix it, you are kidding right! Nope.

Luckily for me my lfs where I bought it had more and thought it was really bad service. They swamped everything out and it works now and works good. Let’s hope it doesn’t break.

Spoke w Neptune and they had great service. They didn’t even need much and they sent me a replacement light and I send the other back. They don’t know why my lights are doing what they are but they are eager to find out.
 

WHICH PART OF YOUR SETUP IS HARDEST TO REACH OR REMOVE FOR ROUTINE MAINTENANCE?

  • Glass behind or beside the tank

    Votes: 8 23.5%
  • Powerheads or wavemakers

    Votes: 3 8.8%
  • Sump or rear filtration chambers

    Votes: 5 14.7%
  • Skimmer or other filtration equipment

    Votes: 2 5.9%
  • Overflow or plumbing

    Votes: 7 20.6%
  • Lights or lids

    Votes: 0 0.0%
  • Mine is pretty easy to access!

    Votes: 8 23.5%
  • Other—tell us what I missed

    Votes: 1 2.9%
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