Hi all. I'm sorry to beat a dead seahorse if this has already been discussed, but I do not see it in previous threads. I recently bought a used Apex EL here on R2R. It came in the mail the other day and I am trying to set it up. However, I never get a blue light to set it up. I have tried resetting numerous times even holding the button for 60 seconds or longer...nothing. When I plug the EB832 in, the EL flashes green-purple-green and then stays solid orange...maybe red. I'm a shade color blind...which is ironically why I want something that will do some of the water testing so I don't have to compare colors on cards like I did 20 years ago.
I've opened a ticket with Neptune and have been advised to hardwire with ethernet and download a browser utility. I've done both of those things. Nothing has changed with the EL and the browser utility does not show anything at all. I cannot log into an Apex.local because I am not sure where, or if, it exists. Has anybody else encountered this? I appreciate any input you can give.
I've opened a ticket with Neptune and have been advised to hardwire with ethernet and download a browser utility. I've done both of those things. Nothing has changed with the EL and the browser utility does not show anything at all. I cannot log into an Apex.local because I am not sure where, or if, it exists. Has anybody else encountered this? I appreciate any input you can give.