Whos got a AI Nero 5 Powerhead?

Just want to add my comments about Nero pumps. I have 2 Nero 5 (8months old) and 1 Nero 3 (6 months). I have had nothing but trouble with these pumps.

Nero 3 - stopped working after a few weeks had to get a replacement. Replacement worked well for like a month now I randomly find it stopped with a blinking red circle. Pump is clean. App sometimes will not connect to it.

Nero 5 - they CONSTANTLY are found not working. Red circle. Sometimes a reboot fixes them other times I have to delete the tank in the app, reset pumps, add them to tank then rebuilt the config.

These pumps causes me more headaches than old jaebo pumps I have. I have called tech support and they dont have good answers that fix this. I clean my pumps with citric acid. I feel like I wasted good money on these.
 
Just want to add my comments about Nero pumps. I have 2 Nero 5 (8months old) and 1 Nero 3 (6 months). I have had nothing but trouble with these pumps.

Nero 3 - stopped working after a few weeks had to get a replacement. Replacement worked well for like a month now I randomly find it stopped with a blinking red circle. Pump is clean. App sometimes will not connect to it.

Nero 5 - they CONSTANTLY are found not working. Red circle. Sometimes a reboot fixes them other times I have to delete the tank in the app, reset pumps, add them to tank then rebuilt the config.

These pumps causes me more headaches than old jaebo pumps I have. I have called tech support and they dont have good answers that fix this. I clean my pumps with citric acid. I feel like I wasted good money on these.
That sucks, I've had great luck with them!
 
Has anybody tried the magnet upgrade kit on 19mm thick glass? if so, how does it hold?
 

WHICH PART OF YOUR SETUP IS HARDEST TO REACH OR REMOVE FOR ROUTINE MAINTENANCE?

  • Glass behind or beside the tank

    Votes: 15 21.1%
  • Powerheads or wavemakers

    Votes: 5 7.0%
  • Sump or rear filtration chambers

    Votes: 9 12.7%
  • Skimmer or other filtration equipment

    Votes: 9 12.7%
  • Overflow or plumbing

    Votes: 12 16.9%
  • Lights or lids

    Votes: 0 0.0%
  • Mine is pretty easy to access!

    Votes: 20 28.2%
  • Other—tell us what I missed

    Votes: 1 1.4%
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