Hello everyone,
Its been a few months and I wanted to give an update on the situation.
After many tests, tweaks and inspections, I'm cautiously optimistic that the tank crash is over. It seems that there wasn't a single cause for the crash, but a few which I will outline below.
TL;DR: Seems like crash may have been caused by a perfect storm of improper mixing of salt bucket, salt bucket contamination, bottoming out Trace elements, A rusty component slowly dripping heavy metals into the tank, Low lighting, and maybe a faulty heater (unlikely, but someone had suggested it could have been giving off stray voltage)
The salt.
As mentioned previously we had been using Reef Crystals without issue until we switched over to the bucket format. There were two issues that came from this.
1. Due to my own lack of knowledge and research into salt buckets I was unaware that the salt needed to be mixed before using it to create fresh salt water. It seems this caused some imbalances in the desired levels of things like Calcium and Magnesium, with a similar issue happening to trace elements (potentially).
We had actually purchased 2 buckets, and due to many people being adamant that RC is solid we decided to open the second and try using that one with proper mixing before trying some new salt brands.
Sadly, even after a few 50% water changes with the new bucket, we did not notice any improvement. This leads me into point #2 regarding the Salt.
2. We decided to send out a control ICP test of just the freshly mixed RC water to see if there were any issues with the salt. It seems like we may have gotten a contaminated batch of salt, as there were many elements that were very high (such as Iron, Manganese, Barium, Bromine, and Iodine), and many trace elements that were non existent. We did not, and currently do not dose any trace elements, but it is something we are going to start doing once we are sure the tank is stable otherwise.
Since then we have been testing out Aquaforest Reef salt +, and things do seem to be improving. I'm sure RC is still a good brand of salt for many, but we chose to try a new salt after testing the new bucket due to the trace element imbalances we were seeing for our tank.
Rust
We also did a once over of the tank to see if there was anything that could be adding in heavy metals or other contaminants as
@JerryB1232 suggested, and we found that a small area on the metal leg of the light was rusting. This was near one of the only splash zones and when I fully turned the light over to inspect, it looked like there was just enough water that the rust would run onto the light fixture and drip into the tank every so often.
To solve this I removed the metal legs, cleaned up the light, and 3D printed some new fixtures to support the light. We also added polyfilter to our HoB filter to help absorb the heavy metals in the water.
NOTE: the rust was discovered and addressed before we tried the second bucket of RC.
Heater
The discovery of the rust encouraged us to take another, closer look at all of our equipment. Our heater is quite old (came with our current tank years ago which is second hand). I pulled out the heater for no more than 5-10 seconds to double check that everything seemed good, and the moment the tip touched the water as I put it back the water began to boil and the glass housing cracked.
Now, I've learned my lesson and will always be unplugging the heater if it needs to be removed from the minimum water level regardless of how quick it will be. That said, while there could have been nothing wrong with the heater and 100% user error, I'm glad it failed while I was handling it and not some other point when I wouldn't have noticed. We've since upgraded to a titanium heater and an ink Bird controller.
LIGHT
I also turned my lights up much brighter than I had previously (I had them low thinking maybe I had the settings too bright). After doing this I did notice some more polyp extension on my corals, notably my monticap.
Things seem to be doing ok with this light, but we are looking into other lights as some users have suggested that the current lights may be too underpowered for this tank. Definitely open to suggestions on lights if anyone has them!
Now that is had been a few months, we added a few hardy corals to the tank (to test the waters so to speak lol), and see if they thrive or not. So far things seem good, with all the corals opening up and looking happy.
Assuming all continues improving, we are happy this tank crash is behind us, thankful for the lessons we've learned, and excited to start reefing again.
Thank you to everyone who took the time to lend their advice and expertise, it was/is greatly appreciated.
To anyone reviewing this thread in the future hoping to find answers for their own tanks, I hope some of the information discussed will help solve your issue. Im also happy to give more information to anyone who would like it.