Rogued_Reefer
Valuable Member
- Joined
- Jul 17, 2019
- Messages
- 1,064
- Reaction score
- 1,222
- Location
- Miami
- What state or country do you live in
- Florida
Hello everyone! I wanted to express how happy I am with @AlgaeBarn and their costumer service.
I ordered pods and phyto for the first time ever, not just from them but ever in general. The package was held by USPS at their sorting facility for almost 3 full days before being shipped out to me and I was ticked and worried at the same time because I had no idea how things were going to be. I messaged algaebarn everywhere lol Facebook, their site and here on R2R. They replied pretty quickly on Facebook and they told me to wait until the package arrives and take pics so they could help me out.
The package arrived in pretty bad shape, the box was banged up and one of the pods container had spilled a little. So I sent them a message with the picture explaining that the pods didn’t all seem alive but I didn’t know if they were or weren’t... I didn’t know what to expect since it was my first time ever getting it.
They started talking with me and despite my pictures being awful and me not being sure wether everything was dead or alive they took care of me and I just received a package with pods and phyto to make up for the inconvenience even tho they can’t control what USPS does or doesn’t.
In short they’re an awesome company and if you’re indecisive on wether to buy from them or not I highly recommend pulling the trigger and ordering from them.
pS : now I know the pods in there the first package were mostly dead this time I got a crap ton of pods and fish went crazy for them.
I ordered pods and phyto for the first time ever, not just from them but ever in general. The package was held by USPS at their sorting facility for almost 3 full days before being shipped out to me and I was ticked and worried at the same time because I had no idea how things were going to be. I messaged algaebarn everywhere lol Facebook, their site and here on R2R. They replied pretty quickly on Facebook and they told me to wait until the package arrives and take pics so they could help me out.
The package arrived in pretty bad shape, the box was banged up and one of the pods container had spilled a little. So I sent them a message with the picture explaining that the pods didn’t all seem alive but I didn’t know if they were or weren’t... I didn’t know what to expect since it was my first time ever getting it.
They started talking with me and despite my pictures being awful and me not being sure wether everything was dead or alive they took care of me and I just received a package with pods and phyto to make up for the inconvenience even tho they can’t control what USPS does or doesn’t.
In short they’re an awesome company and if you’re indecisive on wether to buy from them or not I highly recommend pulling the trigger and ordering from them.
pS : now I know the pods in there the first package were mostly dead this time I got a crap ton of pods and fish went crazy for them.
