My max scraper is a few months old and it’s been acting real weird lately and creating scratches on my glass. I never come close to the sand.
It’s no longer gliding smoothly and it’s barely scraping algae. It’s like stuttering as I move it along the glass and it’s making an awful screeching sound. I tried replacing blades and pad with no luck. It feels like somethings wrong with the magnets. I’ve tried reaching out to flipper but it’s been 2 weeks without any help. These things are not cheap so I’m a little upset that it’s not only not working now but also making scratches on my glass
It’s no longer gliding smoothly and it’s barely scraping algae. It’s like stuttering as I move it along the glass and it’s making an awful screeching sound. I tried replacing blades and pad with no luck. It feels like somethings wrong with the magnets. I’ve tried reaching out to flipper but it’s been 2 weeks without any help. These things are not cheap so I’m a little upset that it’s not only not working now but also making scratches on my glass

I guess I’ll start researching a different brand to replace
I was so confused as the blades were clear of sand yet i could still hear screeching. It turned out the plastic belly of the scraper was bowing and touching the glass due to the magnet strength on the 1cm glass and catching sand every time the fish would swim past to eat the freshly scraped Algae. Ive just bought the standard size and what a difference! Cant believe how much faster it is, despite the size difference. I wish i didn't learn they's things after the fact.