Either they must have some misunderstanding or they are not giving the full story. So let me try and clarify a couple of things for you and others.
Apex Ready is the overarching program we have to certify products that integrate easily and somewhat seemlessly into the Apex ecosystem. For years this has been limited to two methods - either us producing an interface module (done for those leading brands that have thousands of customers) or connection via 0-10V ports on either the Apex base unit or the VDM module. Orphek does have models certified by us under that program.
IoTa (Internet of Things, Aquariums) is a subset of Apex Ready. There are a multitude of (IoT) aquarium devices out there now that utilize the home ethernet network as a way for you to connect and interact with them - usually via your mobile device via their proprietary control app. Since the Apex is also on that same network (most often via WiFi), we can have the capability of controlling those devices in a couple of different ways. (1) If the device is a top-selling device with many thousands of customers that cross over into our user base, AND they have their own method for us to interconnect to them (API), we may choose to do that integration. A perfect example of this is the just-release AI LED support. (2) We have an API that we give to manufacturers that enables them to (at this time) make their LED or their powerhead/pumps interconnect with the Apex. They simply need to integrate the code we give them into their device and create an "Apex mode" in the device and then the Apex will be able to search, identify, connect, and then control that device.
Now, with the feedback from Orphek that their system and ours are on a different "operating system", I have no idea what they mean by that. There is no operating system that both the Apex and the device need to be on. The only thing I can possibly think of is that the Orphek may not have an ethernet connnection capability (wired or WiFi) and instead might use BlueTooth for its connection methodology. If that is the case, connection via IoTa is not possible. In the IoT world there is much discussion on what the communication standard should be - but that said, most all tech is heading the direction used with IoTa which is the home WiFi network.
Thank you. I was lost for a minute being kinda out of the loop on tech now adays, I didnt get the "IoTa". This is a perfect explanation. Thank you and I hope this catches on with all of our manufacturers.