Apex Classic Resetting all outlets problem

Discussion in 'Aquarium Controllers' started by Dylan Grech, Mar 8, 2018.

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  1. Dylan Grech

    Dylan Grech Active Member Build Thread Contributor

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    Hi,

    I have an Apex classic gold with 2x energy bars (6 outlets), salinity probe & ATK. Everything is updated to the latest firmware.

    I have this very weird problem which started a few days ago and cannot figure out what's wrong.

    The apex will just turn all outlets to OFF and back ON after 2-3 seconds. The whole system stays on so it's not a power surge else the fuse / breaker would go off. It can't be programming either as I didn't change anything in weeks.
     
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  2. ihavecrabs

    ihavecrabs Valuable Member R2R Supporter Reef Squad R2R Excellence Award Partner Member 2019 Build Thread Contributor Article Contributor

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    I take it that all your programming remains intact, just changes from OFF to ON?
     
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  3. Dylan Grech

    Dylan Grech Active Member Build Thread Contributor

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    Yup it's like a "reset" signal but only on the energy bars which is super weird.
     
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  4. ihavecrabs

    ihavecrabs Valuable Member R2R Supporter Reef Squad R2R Excellence Award Partner Member 2019 Build Thread Contributor Article Contributor

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  5. vic5hands

    vic5hands Well-Known Member

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    What is the default?
     
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  6. GoVols

    GoVols Cobb-Webb 1989 R2R Supporter Reef Squad Leader MTRCMember R2R Excellence Award Partner Member 2019 Reef Tank 365 Build Thread Contributor Article Contributor

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    Dylan,
    Can you still get into Fusion?
     
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  7. jsker

    jsker Reefing is all about the adventure Staff Member Team R2R R2R Supporter R2R Excellence Award Partner Member 2019 R2R Secret Santa Build Thread Contributor Article Contributor

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    Go into the apex via a browser and check and see if all the components updated. I had this happen once and one of my power bars was not acting correctly
     
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  8. saltyhog

    saltyhog Valuable Member R2R Supporter Reef Squad Leader R2R Excellence Award Partner Member 2019

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    Does your display go dark when this happens?
     
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  9. Dylan Grech

    Dylan Grech Active Member Build Thread Contributor

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    It depends on the outlet. Some have Fallback ON, some have Fallback OFF.
     
  10. Dylan Grech

    Dylan Grech Active Member Build Thread Contributor

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    Not at the moment. Networking on the Apex for some reason is not working either today...
     
  11. GoVols

    GoVols Cobb-Webb 1989 R2R Supporter Reef Squad Leader MTRCMember R2R Excellence Award Partner Member 2019 Reef Tank 365 Build Thread Contributor Article Contributor

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    Is your digital display still working?
     
  12. Dylan Grech

    Dylan Grech Active Member Build Thread Contributor

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    Yes
     
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  13. GoVols

    GoVols Cobb-Webb 1989 R2R Supporter Reef Squad Leader MTRCMember R2R Excellence Award Partner Member 2019 Reef Tank 365 Build Thread Contributor Article Contributor

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    Well,
    That's good.

    You might need to fill out an Neptune Systems support ticket.
     
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  14. Dylan Grech

    Dylan Grech Active Member Build Thread Contributor

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    Could you help me out finding the link to that please?
     
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  15. GoVols

    GoVols Cobb-Webb 1989 R2R Supporter Reef Squad Leader MTRCMember R2R Excellence Award Partner Member 2019 Reef Tank 365 Build Thread Contributor Article Contributor

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  16. Dylan Grech

    Dylan Grech Active Member Build Thread Contributor

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