Apex Classic Resetting all outlets problem

Discussion in 'Aquarium Controllers' started by Dylan Grech, Mar 8, 2018.

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  1. Dylan Grech

    Dylan Grech Active Member Build Thread Contributor

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    Hi,

    I have an Apex classic gold with 2x energy bars (6 outlets), salinity probe & ATK. Everything is updated to the latest firmware.

    I have this very weird problem which started a few days ago and cannot figure out what's wrong.

    The apex will just turn all outlets to OFF and back ON after 2-3 seconds. The whole system stays on so it's not a power surge else the fuse / breaker would go off. It can't be programming either as I didn't change anything in weeks.
     
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  2. ihavecrabs

    ihavecrabs Valuable Member R2R Supporter Reef Squad R2R Excellence Award Article Contributor Build Thread Contributor Partner Member 2018

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    I take it that all your programming remains intact, just changes from OFF to ON?
     
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  3. Dylan Grech

    Dylan Grech Active Member Build Thread Contributor

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    Yup it's like a "reset" signal but only on the energy bars which is super weird.
     
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  4. ihavecrabs

    ihavecrabs Valuable Member R2R Supporter Reef Squad R2R Excellence Award Article Contributor Build Thread Contributor Partner Member 2018

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  5. vic5hands

    vic5hands Well-Known Member

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    What is the default?
     
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  6. GoVols

    GoVols "VFL" R2R Supporter Reef Squad R2R Excellence Award MTRCMember Reef Tank 365 Article Contributor Build Thread Contributor Partner Member 2018

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    Dylan,
    Can you still get into Fusion?
     
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  7. jsker

    jsker Reefing is all about the adventure Staff Member Team R2R R2R Supporter R2R Excellence Award Article Contributor Build Thread Contributor Partner Member 2018

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    Go into the apex via a browser and check and see if all the components updated. I had this happen once and one of my power bars was not acting correctly
     
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  8. saltyhog

    saltyhog Valuable Member R2R Supporter R2R Excellence Award Reef Squad Leader Partner Member 2018

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    Does your display go dark when this happens?
     
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  9. Dylan Grech

    Dylan Grech Active Member Build Thread Contributor

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    It depends on the outlet. Some have Fallback ON, some have Fallback OFF.
     
  10. Dylan Grech

    Dylan Grech Active Member Build Thread Contributor

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    Not at the moment. Networking on the Apex for some reason is not working either today...
     
  11. GoVols

    GoVols "VFL" R2R Supporter Reef Squad R2R Excellence Award MTRCMember Reef Tank 365 Article Contributor Build Thread Contributor Partner Member 2018

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    Is your digital display still working?
     
  12. Dylan Grech

    Dylan Grech Active Member Build Thread Contributor

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    Yes
     
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  13. GoVols

    GoVols "VFL" R2R Supporter Reef Squad R2R Excellence Award MTRCMember Reef Tank 365 Article Contributor Build Thread Contributor Partner Member 2018

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    Well,
    That's good.

    You might need to fill out an Neptune Systems support ticket.
     
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  14. Dylan Grech

    Dylan Grech Active Member Build Thread Contributor

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    Could you help me out finding the link to that please?
     
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  15. GoVols

    GoVols "VFL" R2R Supporter Reef Squad R2R Excellence Award MTRCMember Reef Tank 365 Article Contributor Build Thread Contributor Partner Member 2018

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  16. Dylan Grech

    Dylan Grech Active Member Build Thread Contributor

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