Apex display issue

[AllSignsPointToFish]

I have an issue with the display for my Apex Classic where the display letters get all jumbled up when I try to drill down through the menus. Apex and Fusion are functioning properly, but when I try to navigate to Setup (or other menu options), the drilldown trees become illegible.

I've tried soft rebooting the system with no luck...tried unplugging the display and plugging it back in again with no luck. The firmware was up to date the last time I checked a couple of weeks ago when this issue first appeared.

Does anyone have any idea what could be going on? I will try to post a youtube video of what's happening for illustrative purposes.

Thanks in advance.

 

[AllSignsPointToFish]

 

[AllSignsPointToFish]

Bump

 

[homer1475]

Unplug the display, delete the module, reboot the apex.

Plug display back in, update module(even if it shows as updated), then reboot the apex. I've seen this before, and deleting, then adding the module back in usually clears it up.

 

[AllSignsPointToFish]

Unplug the display, delete the module, reboot the apex.

Plug display back in, update module(even if it shows as updated), then reboot the apex. I've seen this before, and deleting, then adding the module back in usually clears it up.

Thanks! I'll give this a try!

 

[AllSignsPointToFish]

How the heck do I reboot this thing? Do I cycle the power or is there a way to do it through the web interface?

 

[AllSignsPointToFish]

Unplug the display, delete the module, reboot the apex.

Plug display back in, update module(even if it shows as updated), then reboot the apex. I've seen this before, and deleting, then adding the module back in usually clears it up.

I tried this. It didn't really work :( Guess I'll have to live with the quirky display.

 

[Mical]

By the looks of it yours is the older style. Why not update it and be done with the quirkiness? https://www.bulkreefsupply.com/apex-display-module-neptune-systems.html

 

[AllSignsPointToFish]

By the looks of it yours is the older style. Why not update it and be done with the quirkiness? https://www.bulkreefsupply.com/apex-display-module-neptune-systems.html

I mean, I guess I could update it. It's only about three years old...and I only noticed the quirkiness in the last month or so. I was hoping this was just a reboot or software issue as I'm not sure the new display will act any differently.